Shipping policy

SHIPPING POLICY

Order Processing

All orders are processed within 2–3 days. During busy periods, new product releases, holidays, or promotional events, processing times may be slightly longer.

Shipping & Delivery

We offer international shipping to supported destinations. Estimated delivery times vary depending on the destination, local carrier, and customs processing.

Estimated delivery time after dispatch is generally 7–15 business days.

Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Tracking updates may take a few days to appear while the shipment is transferred between international and local shipping partners.

Customs & Import Charges

International orders may be subject to customs duties, import taxes, or other charges depending on the destination country. Where these charges are not collected at checkout, they are the responsibility of the customer.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information. Once an order has been shipped, we may not be able to modify the delivery address.

Lost or Delayed Packages

Delivery estimates are not guaranteed and delays may occasionally occur due to customs, local carriers, weather, or other circumstances outside our control.

If your tracking has not updated for an extended period or you believe your package may be lost, please contact our customer support team and we will assist you.

Contact

If you have any questions regarding shipping or your order, please contact us through the contact information provided on our website.